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Cancellations

We strive to process your order as quickly as possible in order to get it to you in a very timely manner. If you decide you must cancel your order, please do so by calling our office at 1-407-349-2525 - within 4 business hours of order placement. Our office hours are 9:30 am to 4:30 pm eastern standard time

No emailed cancellations can be accepted.

Orders cancelled after the 4 hour limit, but before shipment, will be charged a 10% cancellation fee. Once the order has shipped, it becomes the customer's responsibility to get a Return Authorization Number (RA #). This RA# must be obtained once your order has arrived. Get your Return Authorization Number by e-mail at returns@www.discount-pet-superstore.com, or by calling our office at 1-407-349-2525 - Our office hours are 9:30 am to 4:30 pm eastern standard time
 
 
Cat Fence Systems
PetSafe Receiver Collars
Wireless Dog Fence Collars
Replacement Collars
Invisible Fence Batteries
PetSafe Batteries



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PetSafe of Florida is an independent retailer (and installer where applicable) of pet products manufactured and sold by Radio Systems Corporation d/b/a PetSafe of Knoxville, Tennessee. We are not a franchisee, licensee, partner, joint venturer, representative, agent or affiliate of, or with, Radio Systems Corporation, and are not otherwise related to or controlled by Radio Systems Corporation. Our use of Radio Systems Corporation’s trademarks is solely for the purpose of informing customers and potential customers that we are a retailer of pet products manufactured by and originating with Radio Systems Corporation d/b/a PetSafe.